FinePrint support

FinePrint FAQ

How do I run FinePrint?

FinePrint is a printer driver and is selected as the printer from your application.
See Feature Tour>>

Can I change the size of fonts?

Font sizes are limited by the amount of free margin. You can reduce the amount of margin in the Margin control by setting it to "none". If you are using a browser, you can turn off the printing of the URL in the Page Setup dialog box in your browser. This may help increase the amount of available margin.

How do I change the printer?

Clicking the displayed printer name show s a list of installed printers. Click on the printer name and select the desired printer. Your selection will persist for subsequent FinePrint sessions.

Why are the top and bottom margins so big in booklet and 2 up mode?

This is due to the difference in aspect ratio between a full sheet of letter paper and a half sheet. A half sheet of letter paper is taller with respect to its width than a full size sheet. This leads to more space vertically. To get around the problem, you can use the "FinePrint 2up letter" size paper which can be selected in either the FinePrint Properties or in the Page Setup of your application if FinePrint is the selected printer.

Why are my printouts cut off on the right hand side when printing web pages?

This problem can usually be fixed by reducing the margins from the Page Setup dialog box of your browser.

The duplex setting in FinePrint has no effect with my hp or Brother printer.

If you have a Brother printer, click here. If you have an hp printer, click here.

Why do I experience slow printing when using FinePrint?

Try uninstalling all printers and then reinstalling them, testing with FinePrint after each installation. This should solve the problem.

Can I download the older versions of FinePrint?

You can download FinePrint 2000 here:
FinePrint 5
FinePrint 5 Server Edition
FinePrint 5 x64

FinePrint 2000 for Windows 9x/Me
FinePrint 2000 for Windows NT/2000/XP
FinePrint 2000 Enterprise

How do I fix double-sided and booklet printing problems?

On duplex printers, pages print upside down and on the backside of the paper.
Check the "landscape/portrait produces vertical flipping" box in the Advanced dialog.

The pages are correct but I have to re-order them manually when the booklet is finished printing.
check the "print pages in reverse" option in the Advanced dialog. You should only need to do this if you are using an inkjet or other printer where the pages must be re-ordered the when the printing process is completed.

If your pages are printed without reordering when not using FinePrint, do not use the reverse pages option. Once this is corrected, try toggling the flip pages option the manual duplex area.

When doing manual duplex, the backsides of the sheets do not have the correct pages.
Try toggling the "print pages in reverse" option in the Advanced dialog and try again. Use a 4 page document to experiment.
See Feature Tour>>

How do I rearrange pages?

Right click the page you want to move and select "Cut". Scroll to the destination page, right-click and select "Paste".

Why are my pages in the wrong order in the preview, such as page 2 followed by page 1?

This is a vestige of days before FinePrint where you checked the Reverse box on the Word print dialog box. This is not necessary with FinePrint so the reverse option in Word can be unchecked..

Does FinePrint support DOS printing?

For DOS applications, you need to capture the screen output to a file using the ">" operator and then print the resulting file with a Windows application in order to use FinePrint.

How can I make A4 the default paper size?

In the Printers folder, right-click on the FinePrint Driver and select "Printing preferences". Select A4 in the Paper Size list box.

Why do my Stamp items reappear after I have deleted them?

The default stationeries keep reappearing because they are refreshed from the system stationery file. If you delete this file then the stationeries will not reappear. The system stationery file is located in

How do I disable the display of the FinePrint dialog box?

The FinePrint dialog box display modes can be set by using the FinePrint Preferences in the Windows Printers/Faxes folder whici is available from the Windows Start menu.
See Feature Tour>>

Can FinePrint scale one paper size to another?

Yes. Suppose you want to print an 11x17 document on letter size paper or print an A3 document on A4 paper. In your application, set the paper size to the original (11x17 or A3 in this case). When the FinePrint dialog appears, click the Advanced button and then the Properties button. Set the paper size to the new size for the printer selected in FinePrint (letter or A4 in this case). Proceed to print in FinePrint using the OK or Print buttons at the bottom of the FinePrint Window.
See Feature Tour>>

How do I uninstall?

Go to the Add/Remove programs icon in the Control Panel and remove it from there.

How do I fix the Prepare Dispatcher error?

If you get a Prepare Dispatcher error, please download this batch file (ignore any warnings) and run it. Doing so will set the dispatcher to stay resident. This need only be run once so you can delete it after it runs.

How do I get technical support?

Before you send a technical support request, make sure you have the latest version. We are constantly improving the product and fixing problems.

You can email us at info@bn-forlag.dk for technical support. Please indicate the following in your request:

  1. your operating system
  2. printer make and model
  3. FinePrint version number
  4. whether the FinePrint preview is correct or not
  5. the applications you are using